Terms of service

By accessing or purchasing from Hair Labs, you agree to these Terms of Service.

Products

We make every effort to display our products and colours accurately. Because screens vary, slight differences in colour or appearance may occur. Lengths are measured when hair is straightened.

Orders

We reserve the right to refuse or cancel any order, including for suspected fraud or pricing errors. Prices and availability are subject to change without notice.

Payment

All prices are in US dollars. Payment is processed securely at checkout through our payment providers.

Liability

Our products are sold for personal use. To the fullest extent permitted by law, Hair Labs is not liable for indirect or incidental damages arising from the use of our products or website.

Contact

Questions about these terms can be sent to support@hairlabsinc.com.

Contact us

Hair Labs
Email: support@hairlabsinc.com
Hours: Monday to Friday, 9am to 5pm PT. We reply within 1 business day.
US returns address: 72840 CA-111, Palm Desert, CA 92260, United States (all returns must be started by email first, see our refund policy)

Hair Labs is a trading name of Signature Companies Limited (company number 8315720, NZBN 9429050349548). Registered office: 2/9 Sharivari Place, Conifer Grove, Auckland 2112, New Zealand.